餐旅業家長式領導及效能員工忠誠取向的中介效果

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题名:	餐旅業家長式領導及效能員工忠誠取向的中介效果
作者:	凌孝綦;陳志旻
关键词:	家長式領導;上下關係品質;組織公民行為Paternalistic Leadership;loyalty;Organizational Citizenship Behaviors
日期:	2009
上传时间:	2012-01-02T04:16:45Z
摘要:	在餐旅服務業中，領導者扮演著極為重要的角色。然而，過去僅針對國內餐旅業領導所做的研究，都是以驗證西方所發展的領導理論為主，未考慮文化差異所可能產生的潛在問題，基於此，本研究即以華人社會特有的家長式領導理論為基礎，探討國內餐旅業的領導行為與部屬組織公民行為的關係。另外，本研究將「忠誠」視為中介變項，檢驗其對領導行為與領導效能的中介效果。因此，本研究擬以國內餐旅業為研究對象進行實證研究，並以分析出相關研究結果，提供本校餐旅管理系同學於未來就業時時該具備與明瞭之職場特質。Hospitality leaders play a very important role in the hospitality industry. However, for the past researches on hospitality leaderships in Taiwan are mainly to verify theories developed by western countries without taking into account potential impacts of the theories due to cultural differences. In view of this point, our study utilizes the paternalistic leadership, an indigenous leadership style in Chinese societies, to examine the relationships between hospitality leadership behaviors and organizational citizenship behaviors (OCBs) in Taiwan. Additionally, this study adopts the loyalty as mediators to explore the mediating effect between leadership behaviors and leadership effectiveness. Consequently, It’s plans to extract relevant results by way of positive research; in the hope that those results will provide our students an important niche during employment processes.
显示于类别:	[餐旅管理系] 校內研究案

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