高科技產業人員職場壓力、工作倦怠及組織健康關係之研究

Please use this identifier to cite or link to this item: https://dyhuir.dyhu.edu.tw/ir/handle/987654321/407

Title:	高科技產業人員職場壓力、工作倦怠及組織健康關係之研究
Other Titles:	Study on the Relationship among Workplace Stress urnout and Organizational Health for the Employees of High-tech Industry
Authors:	吳佳蓉
Contributors:	陳俊瑜
Keywords:	職場壓力;工作倦怠;組織健康;高科技產業;Workplace Stress;Burnout;Organizational Health;High-Tech Industry
Date:	2010
Issue Date:	2011-09-30T02:46:36Z
Publisher:	經國管理暨健康學院;健康產業管理研究所
Abstract:	本研究旨在探討高科技產業人員職場壓力因子、工作倦怠與組織健康之關聯性研究，以新竹科學園區內高科技公司產業的從業人員為研究對象，利用問卷調查法來蒐集相關資料，共發出1,200份問卷，回收問總計1,193份，有效樣本共計1,105份，回收率92％。研究工具包括職場壓力因子(要求、控制、支持、關係、角色、變革、環境)與工作倦怠(工作疲勞、工作過度投入)，及組織健康(組織支持、健康促進)等量表，並透過描述統計、ｔ考驗、單因子變異數分析、Pearson積差相關與逐步多元迴歸分析等統計方法進行資料分析。依研究結果之發現提出之改善建議事項，可提供高科技產業公司或有興趣者之參考。茲將研究所得結論分述如下：一、高科技產業人員感受到中度程度的職場壓力與工作倦怠。二、高科技產業人員對於公司的「組織支持」及「工作場所健康促進」作為感受達到中度程度的認同。三、職場壓力因子在不同「服務年資」、「職務」、「婚姻狀況」呈現顯著差異；工作倦怠在不同「婚姻狀況」、「職務」及「服務年資」呈現顯著差異；組織健康在不同「服務年資」呈現顯著差異。四、高科技產業人員的職場壓力因子管控與工作倦怠，及工作倦怠與組織健康之間均呈現顯著負相關；而職場壓力因子管控與組織健康之間呈現顯著正相關。五、職場壓力因子管控等各因素，對工作倦怠及組織健康具有顯著預測力。 The research purposes in this study are： to understand the current situation of risk factors of workplace stress ( RFWS) , burnout, and organizational health of high-tech employees; to investigate the demographic differences in the RFWS, burnout, and organizational health of high-tech employees, and the correlation among RFWS, burnout, and organizational health. Research targets of this study are the employees of high-tech industry in Science Park. By using the questionnaire-survey method to collect the related information, 1200 questionnaires were sent out. A total of 1193 questionnaires were returned, with an effective return rate of 92%. Research tools are the scales of RFWS (including demand, control, support, relation, role, change, and environment) and the scales of burnout (including job fatigue, and job over-commitment). The data were analyzed by way of descriptive statistics, t-test, ANOVA and multiple comparison, and Pearson’s correlations. Suggestions based on the research findings were made for the reference to high-tech industry, or the interested people.The conclusions of this study were listed as follows： 1. The high-tech employees suffered above the middle conditions of workplace stress and job fatigue. 2. The high-tech employees have above the middle conditions of recognition in organizational support and workplace health promotion performed by their company. 3. Individual high-tech industry employees have significant differences with (i) distinct serving age, occupational grade, and marital status; (ii) distinct marital status, occupational grade, and serving age; and (iii) distinct serving age, in regard to their perception of RFWS, job fatigue, and organizational health, respectively. 4. Control of RFWS & job fatigue, and job fatigue & organizational health of the high-tech employees are both significantly negative correlation; but those of RFWS & organizational health are significantly positive correlation. 5. RFWS for hi-tech industry workers have apparent predictability in regard to the impact consequences (burnout, and organizational health).
Relation:	128頁
Appears in Collections:	[thesis] 2009 Academic Year thesis

Files in This Item:

File	Description	Size	Format
index.html		0Kb	HTML	583	View/Open

Loading...