護理工作是一種人力需求密集的服務業，在面對消費者意識高漲的及醫病糾紛日益增多的環境壓力，而護理人力短缺情況下，如何以人力資源管理的理論協助組織及人員運作，使得工作更具有彈性，創新，機動化，以適應環境的需求及變遷。「激勵」即是重要的關鍵因素之一,能促使護理人員願意全力投入護理工作，並達到好的護理品質。本文即是從激勵理論的觀點來闡述護理人員現今所面對之壓力，激勵的理論以及如何運用激勵的方法等,希望藉此提供護理管理者領導員工時之參考。 Nursing is particularly the case in organizations that are 1abor intensive such as the service industries. Due to consumers' rising consciousness of their own rights, and the medical-patient relationship worsening but understaffed, human resource management affects and influences al1 aspects of the way organizations work The human resource is particularly reliant on its workforce being flexible, innovative and dynamic to adapt to the constant changes. Motivation of nursing staff is one of the keys necessary to create such a workforce. The aim of this article is try to describe what is the nursing facing constant changes and how to motivate your staff.
